“I was surrounded by people who understood me, my case and the process I was going through”
I first came to know Lisa after a very difficult time in my life when I had made the overwhelming decision to speak of my abuse within the Australian Defence Force. I was in an extremely fragile state suffering from PTSD, Depression and Anxiety alongside having to face debilitating physical conditions that caused me chronic pain and hospitalisation.
The very idea of speaking to someone about what I had experienced was overwhelming and had prevented me from engaging with a legal firm in the past. A trusted adviser of mine recommended Lisa at Donaldson Law. Upon contacting Lisa, I felt reassured that whilst the process would be challenging, I would be safe, and I would be supported. This is exactly what I experienced.
Lisa has been the ideal person to support and advise me at every step of the way through a process that could easily have overwhelmed me. I can honestly state that without her professionalism, caring nature and understanding of the struggles I face I would never have persevered with my case. I am forever grateful for Lisa’s personal understanding of the unique challenge survivors of abuse in the ADF face, for without this I would have given up.
Lisa’s professional knowledge is exceptional, and she is able to convey complex systems and processes with clarity. Due to this ability to keep me informed in a way that was honest and clear I always felt respected. This also reassured me and gave me the confidence in Lisa that I needed to keep progressing with my case.
The way in which Lisa engaged with me was with the utmost care and consideration. In every engagement with me she constantly ensured that my wellbeing was a priority and implemented processes to assist me in preparing myself for reliving events, providing statements and for other difficult aspects of my case.R.H. Victoria
“empathetic and caring throughout our discussions”
Donaldson Law were extremely knowledgeable and professional in providing me with some advice around my contract for a case. I felt like I could trust them from both a professional sense but also in terms of protecting my confidentiality. The two team members I dealt with were empathetic and caring throughout our discussions. I would highly recommend working with them.C.W. Queensland
“they had my best interests at heart”
First and foremost it must be said that the level of professionalism, compassion and conduct when liaising with Donaldson Law has been without a doubt second to none. Each and every point of contact with the firm has been a heartfelt and respectful exchange that is not only refreshing but a true testament to the degree of expertise within a delicate and complex matter that surpassed all my expectations.
I was extremely confident that justice was the only outcome sought and acquired throughout. I have absolutely no hesitations in promoting, endorsing or recommending Donaldson Law to others in circumstances similar to my own.L.G. Queensland
“my outlook on solicitors is now very different”
I would like to take this opportunity to sincerely thank you for your efforts during my case. From day one I was made to feel at ease and received a caring attitude from Adair. I was kept informed throughout the entire process and Pat made me feel like a rock star at the mediation, staying with me the whole time.
I would have no hesitation in recommending the Donaldson Law team to whoever needs their services. After spending 7 years in the New South Wales Police Force my outlook on solicitors is now very different.A.B. Queensland
“there was never an adversarial approach that one always expects”
I cannot thank you enough for not only your expertise in the legal fraternity, but also the friendship and empathy you shared with me over the last year. I know you were there to get me the best possible outcome, but there was never an adversarial approach that one always expects in these situations between two parties.
It was a great approach and I think everyone walks away feeling the right thing has been done.W.O. Victoria
“always made me feel safe and not judged”
I consider myself very fortunate to have had the pleasure in finding Adair Donaldson and his amazing team to work on my case. I had a fear of coming forward to pursue a claim and definitely didn't want to deal with a large firm. Given the very personal and sensitive matters of my case, I didn't want to be treated like a faceless number. Finding Donaldson Law was a blessing.
Adair is genuinely passionate and 100% committed to what he does. This is evident in not only in the compassion, empathy, understanding and belief he has for his clients, but also the involvement he has in various community endeavors on a national level relating to sexual assault and domestic violence with the aim of changing culture through education.
Adair has immersed himself into fighting for his clients. He kept me informed at every turn. He is open, honest, compassionate and supportive. He is a man of absolute integrity. Despite the sensitivity of my case Adair always made me feel safe and not judged. He has gone above and beyond while working through everything pertaining to my case and has kept me informed every step of the way.
This personal and professional approach waylaid any of my initial fears. Adair made what could have be quite a confronting and daunting process easy. All the while protecting me, fighting for me and believing in me. The result of which has achieved an outcome on my case which dated back 28 years.
I would confidently recommend Donaldson Law.A.S. New South Wales
“did a miraculous job of deciphering the tangled web of evidence”
Yesterday my long running compensation claim against the Commonwealth was settled out of court in confidence. This is because we sought out and engaged one of the best lawyers in Australia. Adair Donaldson from Donaldson law whom in just 8 months did a miraculous job of deciphering the tangled web of evidence that was accumulated since my RAAF/ Army service 40 odd years ago.
Adair Donaldson is an amazing and compassionate lawyer who also engaged an equally astute barrister named Gerard Mullins and together they were able to quickly bring the Commonwealth to the table and stop the rot. One cannot recommend Donaldson Law highly enough for anyone who has been abused in the military or elsewhere or professional athletes who have legal issues.
Thank you Donaldson Law.R.M. Western Australia
“a law firm that shows how much they care by their actions and extremely fair costs ”
I cannot thank Marguerite personally enough and Donaldson Law for all your hard work and the caring way that you have all treated me in regards to my claim . I do hope you and your co-workers have some way to detress , relax , take time out from the work you do . It must be an incredibly stressful burden, yet rewarding to undertake these cases day by day. I don't mind if you pass this email onto your bosses and co-workers as it wouldn't hurt them to know just how incredibly important it is for a survivor (such as myself ) to be treated with such sincere dignity by a law firm that shows how much they care by their actions and extremely fair costs. I thank you all sincerely.E.M New South Wales
“you embody the essence of what trauma informed practice is”
The manner and professionalism displayed right from the start played a significant role in negotiating the intricacies of this process and ensured that we felt your supported throughout. You embody the essence of what trauma informed practice is. For anyone who needs your support, who have been impacted by institutional abuse, we are confident they will be in good hands.D.M Queensland